Case studies

Four organisations, and what the strengths work actually moved

Each of these ran across multiple cohorts and reported before-and-after numbers, not impressions. Client names are withheld at their request. Everything else is as measured.

  1. A government ministry · Public sector, Singapore

    A consistent leadership foundation, without making leadership development generic

    173 Assistant Directors across 6 cohorts, rated 4.29 to 4.57 out of 5

    • 11Cohort runs confirmed through Feb 2027
    • 6Cohorts at the latest validated checkpoint
    • 173Assistant Directors covered so far

    Read the case: Foundational Leadership Programme

  2. A national tax authority · Public sector, Singapore

    From a strengths rollout to an ongoing people practice

    2,000+ employees supported, 2,013 CliftonStrengths profiles analysed

    • 45+Sessions across the broader programme
    • 2,000+Employees supported organisation-wide
    • 2,013CliftonStrengths profiles analysed

    Read the case: Organisation-wide strengths journey

  3. A global insurance group · Financial services, Singapore

    Developing managers beyond a one-off workshop

    Leadership-style awareness up 48.7% across 115 matched responses

    • 4Consecutive Manager+ cohorts
    • ~90Managers reached across the journey
    • 115Matched before-and-after responses

    Read the case: Manager+ leadership journey

  4. A digital asset trading firm · Financial services, Singapore and the region

    Keeping a shared strengths language as the organisation grows

    15 workshops across 3 markets, 9.14 out of 10 mean rating

    • 2022Start of the partnership, continuing since
    • 15Completed and documented workshops
    • ~215Distinct people, 224 rostered places

    Read the case: Growth and regional onboarding

Figures are immediate programme measures taken from participant responses at the point of delivery. They are not claims about long-term behaviour change or business performance.

What the four have in common

They chose four different structures. A staged manager journey, a five-day cohort foundation, a layered organisation-wide rollout, and repeat sessions through growth. What is consistent is not the format.

  1. The structure was chosen after the problem was named, not before.

  2. Application time was built in through coaching clinics, group coaching or return cohorts. None of them treated the session as the deliverable.

  3. Feedback changed later delivery. In all four, what earlier groups said altered how later groups were run.

  4. Different audiences were measured separately rather than averaged into one flattering figure.

How to choose the shape for your organisation

  • If your managers were promoted for being good at the work and have had no training for the job of managing, a staged journey with application between sessions is the shape that fits.
  • If you need a common foundation across successive cohorts, build a consistent core and let internal leaders supply the context, so it stays yours rather than becoming a generic course.
  • If you have already run strengths work and it has gone quiet, the next step is usually a layer rather than a repeat: supervisors, or new hires, or both.
  • If you are growing or opening new locations, the question is not whether to run another workshop but how new people enter the language that already exists.

What these numbers do and do not show

This matters more than any individual figure above, so it is worth stating directly.

Every measure quoted here is an immediate programme measure. They are before-and-after responses collected around the sessions, and they show that awareness, confidence and readiness to apply the learning moved. They are not proof of long-term behaviour change, and they are not proof of business performance.

Anyone presenting training numbers as evidence of revenue, retention or productivity impact is making a claim the measurement does not support. We would rather show what was actually measured, say what it means, and let you decide whether it is the kind of evidence you need.

If you are weighing a one-off workshop against a longer development journey, or wondering how to extend strengths work you have already started, these are the programmes behind the four cases above.

Thinking about something similar?

If you are weighing a one-off workshop against a staged journey, or working out how to take strengths past the first rollout, we can talk through what the structure would look like for your organisation.

Start a conversation

Participant comments are anonymised and lightly edited for grammar and clarity. Client names are withheld at the clients' request.